Nichole is an onboarding specialist on the client success team. She partners with Jessica to run the onboarding and hot-seat cadence, keeping new members on track through their first 90 days with timely invites, follow-ups, and same-day support.
She's the organized, encouraging presence that makes the start of a member's journey feel simple and supported.
Consistency is her superpower — nobody slips through the cracks on her watch.
She enjoys watching a nervous new member turn into a confident one over just a few weeks.